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How to Buy Tickets

FAQ’s


Online
In Person
Mail/Fax
Pacific Film Archive Theatre
Where can I find my tickets?
How do I “rush” a show?
Important dates
Find out how to become a CAAM Member


Online

February 15 – March 20, 2010 (Members Only February 11 – 14)

Advance orders for all programs until 6pm, the day before screening date. Go to Films & Events to view programs.


In Person

Sundance Kabuki Cinemas: Official Festival Box Office

Advance tickets available for all shows.

February 26 – March 10, Monday – Friday 4-9pm | Saturday 1-9pm | Sunday 1-6pm | March 11 – 18 Monday – Friday 12noon – 10pm

Advance walk-up sales are only done at the Sundance Kabuki Cinemas. At other venues (VIZ Cinema/Castro/Clay/Camera 12), box office opens 45 minutes before the first screening and only sells day-of-show tickets for their own screenings. See PFA Theater description for PFA rules. Be sure to go to the venue of your screening to purchase tickets, or to the Official Festival Box Office at the Sundance Kabuki Cinemas.


Mail/Fax

February 15 – March 3, 2010 (Members Only February 11 -14)

Download order form. Orders including discount (student, senior and member) must include copies of appropriate ID or membership card. Tickets will be mailed out unless customer indicates “Hold at Will Call” on order form.

MAIL TO:

SFIAAFF c/o Festival Box Office
145 9th Street, Suite 350
San Francisco, CA 94103-2641

Fax Order Line: 415.522.5543


Pacific Film Archive Theatre (PFA)

For PFA Screenings Only

February 16 – March 20, 2010

2575 Bancroft Way, Berkeley (Between College and Telegraph)

Advance tickets available for PFA shows only
$9 Member price available to BAM/PFA & CAAM members (Limit 2 per person w/ID)

PFA Charge by Phone:510.642.5249 (available during business hours)
Online: bampfa.berkeley.edu
Recorded Program Info: 510.642.1124
Daytime Contact: 510.642.1412

Tickets can be purchased in person at the Berkeley Art Museum admissions desk, 2626 Bancroft Way, from 11am-5pm daily, or at the PFA Theater box office, open one hour before first show of the day. Charge-by-phone service and e-tickets are available up to 24 hours before the program. Minimal service charges apply. Tickets are non-refundable, and may not be exchanged.

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WHERE CAN I FIND MY TICKETS?

IN THE MAIL: All advance orders placed on/before March 3 will be mailed to recipient.

AT WILL CALL: All orders placed after March 3 will be held at will call, and will be available at the first screening of the ticket order. If not picked up then, tickets will be held at the will call of the next screening. Will call opens 45 minutes before each screening.


HOW DO I “RUSH” A SHOW?

A limited amount of tickets is avail- able for every program once advance tickets are sold out. CASH ONLY. NO DISCOUNTS APPLY. A separate RUSH- LINE for each sold-out program will be formed outside the venue box office approximately one hour before show- time. As tickets become available, they will be sold to individuals in line order while supplies last. No rush tickets available for PFA programs.



IMPORTANT DATES

2.11.10 – 2.14.10: Members-only advance sales by mail/fax/online.

2.15.10: General sales by mail/fax/online begin for all venues.

2.16.10: Walk-up sales begin at Pacific Film Archive Theater (For PFA Shows Only).

2.26.10: Walk-up sales begin at Sundance Kabuki Cinemas Festival Box Office. (For all festival shows and events).

3.03.10: Mail/fax sales end. All online orders after this will be held at will call.

3.19.10: Walk-up sales begin at Camera 12.

The Fine Print: All sales are final. No refunds, exchanges or reprints on any purchases. Ticket holders must arrive at least 15 minutes before a show to guarantee entry. We are not responsible for lost, stolen or misplaced tickets. We will be unable to admit filmgoers without tickets. All seating is at management discretion.

Become a CAAM Member!

Become a CAAM Member and join the leading Asian American media arts organization in bringing the stories and experiences of Asian Americans to millions of people. Enjoy invitations, discounts to CAAM and SFIAAFF screenings, special events, receptions, and parties.

Service Fee: $1.50 per ticket ($5 maximum per order) except for in-person purchases and CAAM members.

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boxoffice@asianamericanmedia.org | info line: 415.865.1588 | www.asianamericanmedia.org